How Real-Time Notifications Change the Delivery Game


Getting the most of your partnered delivery service requires much more than a reliable fleet and hoping for the best. You want to see how the entire process works and monitor your sensitive packages from where they are sourced all the way to the last mile delivery to your customers.

That is where Swift Delivery & Logistics can help. As a leading Mid-Atlantic courier service, we provide comprehensive delivery notifications so all our clients have the real-time information necessary to track and confirm package delivery. Here are just a few of the benefits you’ll receive with these notifications.

Enhanced Visibility and Control

With real-time alerts, you get to see the ins and outs of your logistics process. Transparency is just what is needed for more effective inventory management and internal monitoring so you can more efficiently move resources where they are needed most.

Improved Customer Service

There is a direct link between improved customer satisfaction and comprehensive delivery notifications. When you have updated information about where packages are, you can pass that data on to your customers for their peace of mind. This changes a frustrated customer into a return buyer.

Increased Efficiency and Productivity

Delivery notifications are needed to streamline your internal processes. You can better plan for the future when you have a reliable delivery partner like our team at Swift Delivery & Logistics. Our optimization of resources allows you to focus on the crucial workflows needed to grow, scale, and reduce downtime.

Enhanced Security and Compliance

We use real-time GPS tracking of our deliveries, especially in the sensitive industries of healthcare, pharmaceuticals, and similar sectors. In addition, you get POD (Proof of Delivery) verification along with your delivery notifications that ensure you comply with any local, regional, state, or federal regulations.

Financial Management and Planning

When you have timely delivery notifications, you can improve your financial management. Your business requires everything from invoicing to comprehensive cash flow. Having a system in place that eliminates the confusion around a key function allows you to manage your financial resources more effectively.

Risk Management

Mitigating risk is a constant challenge for delivery and courier services. You never want to experience customer dissatisfaction with timeliness, or missing items. Having a streamlined delivery notification system ensures you get up-to-date information about where your items are, how close they are to your clients, and if there are any changes that need to be made to your supply chain.

Competitive Advantage

Finally, using our delivery notifications at Swift Delivery & Logistics offers your business a massive competitive advantage. While other peers in your industry are waiting for their carrier to update their deliveries or less technologically advanced drivers to integrate POD services, you have all the information needed for potential customer disputes, operational peace of mind, and efficient package management.

Where to Get Started

The best way to integrate real-time delivery notifications into your current system is to partner with our team at Swift Delivery & Logistics. We operate throughout the Mid-Atlantic region with strategic warehousing, flexible driver solutions, advanced technology, and the real-time insights you need for operational success.

Give us a call today, and let’s discuss how we can improve your delivery pathways so that your customers receive the crucial items needed and you can grow your business.
 

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